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Content Content Writer, Contractor at American Healthtech, a PointClickCare Company

Creates product content and in-app communications for healthcare software, ensuring customers receive clear, relevant information about features and updates.

Mid Remote Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Job Title: Content Writer, Contractor - 6 months

Location: Canada - Remote

Hybrid/Remote: Remote

Term: 6 months

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

A Content Writer provides our customers with a consistent, relevant, and valuable content experience while they engage with our software. They focus on sustaining products that are already established in the market, ensuring that customer communications and product content accurately capture any feature enhancements or changes. This includes writing in-app communications for all product releases, regulatory updates, and sunsetting products.

A Content Writer collaborates with Product Leaders and Engineers to write UI content for sustaining product updates. This includes crafting dialog boxes, microcopy, ghost text, labels, button copy, and toast/snackbar messages. Additionally, a Content Writer takes on the responsibility of managing the content release calendar, writing technical help files, as well as overseeing the Help Center, Resource Hub, and the Help File build process, including QA, deployment, and release.

Content Writers also use AI tools to improve efficiency in drafting, editing, and brainstorming while maintaining accuracy and brand voice. They apply conversational design principles to write clear, user-friendly dialogue and microcopy that follows established patterns and voice guidelines.

Key Responsibilities:

  • User-centered content writing: Create content that meets user needs, making complex language and processes easy to understand. Implement writing style and standards consistently.
  • Author and maintain assessments: Develop and manage assessments within the Content Platform, ensuring accuracy, clarity, and alignment with user needs.
  • Sustaining product content: Maintain content for established products, capturing feature enhancements in customer communications such as in-app assistance, help files, and Resource Hub updates.
  • Content architecture: Apply content architecture principles to structure content for easy reuse and publishing across multiple platforms, personas, and markets.
  • Agile working: Work effectively in agile environments; understand agile tools and methodologies, advise colleagues on agile practices, and demonstrate adaptability and resilience.
  • Relationship management and collaboration: Identify, manage, and monitor relationships within project teams. Communicate clearly and regularly to clarify mutual needs and commitments, always prioritizing user needs.
  • Analytical and strategic thinking: Use basic data analysis to make informed content decisions. Summarize and share findings effectively.
  • AI tools: Research and interpret topics to develop ideas and solutions, embracing trial and error. Utilize AI tools to improve efficiency in drafting, editing, and brainstorming, ensuring accuracy and brand voice consistency.
  • Conversational design: Write clear, user-friendly dialogue and microcopy that follow established voice and pattern guidelines.

Required Skills & Qualifications:

  • Bachelor’s degree or education/training background in English, UX writing, technical communications, or journalism.
  • Strong XML and HTML experience for creating and formatting content within software UI and help systems.
  • Experience in content writing within product-focused or technical environments.
  • Skilled in structuring language for XML and JSON formats.
  • Experience with content management systems (CCMS) and agile development workflows. Proficiency using AI tools for content drafting and editing.
  • Experience writing instructional, technical, and UX content tailored to audience needs.
  • Background working in agile development with cross-functional teams, including Product Management and Engineers.
  • Domain knowledge a plus (e.g., PointClickCare, EHR, or healthcare software).
  • Self-directed and effective working independently and collaboratively, with excellent communication and presentation skills.
  • Familiarity with tools such as Paligo, Pendo, Jira, Aha!, Figma, Miro, Smartsheet is a plus.
  • Experience writing conversational microcopy and dialogue following established patterns and voice guidelines.
  • Portfolio showcasing instructional content and UI microcopy samples

Hourly Pay Rate: 41.30 - 45.90 CAD

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

#LI-Remote

$41.30 - $45.90 an hour

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Content Content Writer, Contractor at American Healthtech, a PointClickCare Company

Creates and maintains product content and customer communications for healthcare software, ensuring accuracy of feature updates and in-app messaging.

Mid Remote Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Job Title: Content Writer, Contractor - 6 month contract

Location: USA - Remote

Hybrid/Remote: Remote

Term: 6 month contract

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

A Content Writer provides our customers with a consistent, relevant, and valuable content experience while they engage with our software. They focus on sustaining products that are already established in the market, ensuring that customer communications and product content accurately capture any feature enhancements or changes. This includes writing in-app communications for all product releases, regulatory updates, and sunsetting products.

A Content Writer collaborates with Product Leaders and Engineers to write UI content for sustaining product updates. This includes crafting dialog boxes, microcopy, ghost text, labels, button copy, and toast/snackbar messages. Additionally, a Content Writer takes on the responsibility of managing the content release calendar, writing technical help files, as well as overseeing the Help Center, Resource Hub, and the Help File build process, including QA, deployment, and release.

Content Writers also use AI tools to improve efficiency in drafting, editing, and brainstorming while maintaining accuracy and brand voice. They apply conversational design principles to write clear, user-friendly dialogue and microcopy that follows established patterns and voice guidelines.

Key Responsibilities:

  • User-centered content writing: Create content that meets user needs, making complex language and processes easy to understand. Implement writing style and standards consistently.
  • Author and maintain assessments: Develop and manage assessments within the Content Platform, ensuring accuracy, clarity, and alignment with user needs.
  • Sustaining product content: Maintain content for established products, capturing feature enhancements in customer communications such as in-app assistance, help files, and Resource Hub updates.
  • Content architecture: Apply content architecture principles to structure content for easy reuse and publishing across multiple platforms, personas, and markets.
  • Agile working: Work effectively in agile environments; understand agile tools and methodologies, advise colleagues on agile practices, and demonstrate adaptability and resilience.
  • Relationship management and collaboration: Identify, manage, and monitor relationships within project teams. Communicate clearly and regularly to clarify mutual needs and commitments, always prioritizing user needs.
  • Analytical and strategic thinking: Use basic data analysis to make informed content decisions. Summarize and share findings effectively.
  • AI tools: Research and interpret topics to develop ideas and solutions, embracing trial and error. Utilize AI tools to improve efficiency in drafting, editing, and brainstorming, ensuring accuracy and brand voice consistency.
  • Conversational design: Write clear, user-friendly dialogue and microcopy that follow established voice and pattern guidelines.

Required Skills & Qualifications:

  • Bachelor’s degree or education/training background in English, UX writing, technical communications, or journalism.
  • Strong XML and HTML experience for creating and formatting content within software UI and help systems.
  • Experience in content writing within product-focused or technical environments.
  • Skilled in structuring language for XML and JSON formats.
  • Experience with content management systems (CCMS) and agile development workflows. Proficiency using AI tools for content drafting and editing.
  • Experience writing instructional, technical, and UX content tailored to audience needs.
  • Background working in agile development with cross-functional teams, including Product Management and Engineers.
  • Domain knowledge a plus (e.g., PointClickCare, EHR, or healthcare software).
  • Self-directed and effective working independently and collaboratively, with excellent communication and presentation skills.
  • Familiarity with tools such as Paligo, Pendo, Jira, Aha!, Figma, Miro, Smartsheet is a plus.
  • Experience writing conversational microcopy and dialogue following established patterns and voice guidelines.
  • Portfolio showcasing instructional content and UI microcopy samples

Hourly Pay Rate: 43.10 - 47.86 USD

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

#LI-Remote

$43.10 - $47.86 an hour

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Content Content Writer, Contractor at American Healthtech, a PointClickCare Company

Writes in-app communications and product content for healthcare software customers, ensuring accurate documentation of feature updates and enhancements.

Mid Remote Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Job Title: Content Writer, Contractor - 6 months

Location: Canada - Remote

Hybrid/Remote: Remote

Term: 6 months

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

A Content Writer provides our customers with a consistent, relevant, and valuable content experience while they engage with our software. They focus on sustaining products that are already established in the market, ensuring that customer communications and product content accurately capture any feature enhancements or changes. This includes writing in-app communications for all product releases, regulatory updates, and sunsetting products.

A Content Writer collaborates with Product Leaders and Engineers to write UI content for sustaining product updates. This includes crafting dialog boxes, microcopy, ghost text, labels, button copy, and toast/snackbar messages. Additionally, a Content Writer takes on the responsibility of managing the content release calendar, writing technical help files, as well as overseeing the Help Center, Resource Hub, and the Help File build process, including QA, deployment, and release.

Content Writers also use AI tools to improve efficiency in drafting, editing, and brainstorming while maintaining accuracy and brand voice. They apply conversational design principles to write clear, user-friendly dialogue and microcopy that follows established patterns and voice guidelines.

Key Responsibilities:

  • User-centered content writing: Create content that meets user needs, making complex language and processes easy to understand. Implement writing style and standards consistently.
  • Author and maintain assessments: Develop and manage assessments within the Content Platform, ensuring accuracy, clarity, and alignment with user needs.
  • Sustaining product content: Maintain content for established products, capturing feature enhancements in customer communications such as in-app assistance, help files, and Resource Hub updates.
  • Content architecture: Apply content architecture principles to structure content for easy reuse and publishing across multiple platforms, personas, and markets.
  • Agile working: Work effectively in agile environments; understand agile tools and methodologies, advise colleagues on agile practices, and demonstrate adaptability and resilience.
  • Relationship management and collaboration: Identify, manage, and monitor relationships within project teams. Communicate clearly and regularly to clarify mutual needs and commitments, always prioritizing user needs.
  • Analytical and strategic thinking: Use basic data analysis to make informed content decisions. Summarize and share findings effectively.
  • AI tools: Research and interpret topics to develop ideas and solutions, embracing trial and error. Utilize AI tools to improve efficiency in drafting, editing, and brainstorming, ensuring accuracy and brand voice consistency.
  • Conversational design: Write clear, user-friendly dialogue and microcopy that follow established voice and pattern guidelines.

Required Skills & Qualifications:

  • Bachelor’s degree or education/training background in English, UX writing, technical communications, or journalism.
  • Strong XML and HTML experience for creating and formatting content within software UI and help systems.
  • Experience in content writing within product-focused or technical environments.
  • Skilled in structuring language for XML and JSON formats.
  • Experience with content management systems (CCMS) and agile development workflows. Proficiency using AI tools for content drafting and editing.
  • Experience writing instructional, technical, and UX content tailored to audience needs.
  • Background working in agile development with cross-functional teams, including Product Management and Engineers.
  • Domain knowledge a plus (e.g., PointClickCare, EHR, or healthcare software).
  • Self-directed and effective working independently and collaboratively, with excellent communication and presentation skills.
  • Familiarity with tools such as Paligo, Pendo, Jira, Aha!, Figma, Miro, Smartsheet is a plus.
  • Experience writing conversational microcopy and dialogue following established patterns and voice guidelines.
  • Portfolio showcasing instructional content and UI microcopy samples

Hourly Pay Rate: 41.30 - 45.90 CAD

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

#LI-Remote

$41.30 - $45.90 an hour

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Content Content Writer, Contractor at American Healthtech, a PointClickCare Company

Creates in-app communications and product content for healthcare software customers, documenting feature changes and enhancements.

Mid Remote Posted about 1 hour ago RemoteFirstJobs Product
What this role involves

Job Title: Content Writer, Contractor - 6 months

Location: Canada - Remote

Hybrid/Remote: Remote

Term: 6 months

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

A Content Writer provides our customers with a consistent, relevant, and valuable content experience while they engage with our software. They focus on sustaining products that are already established in the market, ensuring that customer communications and product content accurately capture any feature enhancements or changes. This includes writing in-app communications for all product releases, regulatory updates, and sunsetting products.

A Content Writer collaborates with Product Leaders and Engineers to write UI content for sustaining product updates. This includes crafting dialog boxes, microcopy, ghost text, labels, button copy, and toast/snackbar messages. Additionally, a Content Writer takes on the responsibility of managing the content release calendar, writing technical help files, as well as overseeing the Help Center, Resource Hub, and the Help File build process, including QA, deployment, and release.

Content Writers also use AI tools to improve efficiency in drafting, editing, and brainstorming while maintaining accuracy and brand voice. They apply conversational design principles to write clear, user-friendly dialogue and microcopy that follows established patterns and voice guidelines.

Key Responsibilities:

  • User-centered content writing: Create content that meets user needs, making complex language and processes easy to understand. Implement writing style and standards consistently.
  • Author and maintain assessments: Develop and manage assessments within the Content Platform, ensuring accuracy, clarity, and alignment with user needs.
  • Sustaining product content: Maintain content for established products, capturing feature enhancements in customer communications such as in-app assistance, help files, and Resource Hub updates.
  • Content architecture: Apply content architecture principles to structure content for easy reuse and publishing across multiple platforms, personas, and markets.
  • Agile working: Work effectively in agile environments; understand agile tools and methodologies, advise colleagues on agile practices, and demonstrate adaptability and resilience.
  • Relationship management and collaboration: Identify, manage, and monitor relationships within project teams. Communicate clearly and regularly to clarify mutual needs and commitments, always prioritizing user needs.
  • Analytical and strategic thinking: Use basic data analysis to make informed content decisions. Summarize and share findings effectively.
  • AI tools: Research and interpret topics to develop ideas and solutions, embracing trial and error. Utilize AI tools to improve efficiency in drafting, editing, and brainstorming, ensuring accuracy and brand voice consistency.
  • Conversational design: Write clear, user-friendly dialogue and microcopy that follow established voice and pattern guidelines.

Required Skills & Qualifications:

  • Bachelor’s degree or education/training background in English, UX writing, technical communications, or journalism.
  • Strong XML and HTML experience for creating and formatting content within software UI and help systems.
  • Experience in content writing within product-focused or technical environments.
  • Skilled in structuring language for XML and JSON formats.
  • Experience with content management systems (CCMS) and agile development workflows. Proficiency using AI tools for content drafting and editing.
  • Experience writing instructional, technical, and UX content tailored to audience needs.
  • Background working in agile development with cross-functional teams, including Product Management and Engineers.
  • Domain knowledge a plus (e.g., PointClickCare, EHR, or healthcare software).
  • Self-directed and effective working independently and collaboratively, with excellent communication and presentation skills.
  • Familiarity with tools such as Paligo, Pendo, Jira, Aha!, Figma, Miro, Smartsheet is a plus.
  • Experience writing conversational microcopy and dialogue following established patterns and voice guidelines.
  • Portfolio showcasing instructional content and UI microcopy samples

Hourly Pay Rate: 41.30 - 45.90 CAD

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

#LI-Remote

$41.30 - $45.90 an hour

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Content Technical Writer

Own end-to-end documentation for hardware and cloud products, translating technical complexity into guides that empower users and developers.

Mid Posted about 5 hours ago RemoteOK Dev
What this role involves
Nabu Casa is the organisation behind Home Assistant, the world's largest free and open-source smart home platform used by over two million households. Nabu Casa was established in 2018 by the founders and core contributors of Home Assistant, with the intent of making the project sustainable and to prevent burnout. Our guiding principles—privacy, choice, and sustainability—are embedded in everything we do, from our architecture to our community.

Nabu Casa is a profitable company with no external investors. Today, we are the official provider of Home Assistant products and services. Every subscription and purchase directly funds the ongoing development of Home Assistant and the many other Open Home projects.

The Role

We're looking for a Technical Writer to own the documentation experience for Nabu Casa Hardware and Cloud. This is a high-ownership, high-impact role: you'll be the primary person responsible for making our products accessible to a global community of users and developers — from first-time setup guides to deep API and integration documentation. You'll work directly with engineers to translate technical complexity into content that empowers users to succeed independently, without needing to raise a support ticket.

Our community is technically sophisticated and values accuracy and clarity above all. This role requires someone who can earn the trust of engineers and users alike.

What You Are Going To Do

  • Own the end-to-end documentation experience for Nabu Casa Hardware and Cloud, ensuring content is accurate, up-to-date, and discoverable
  • Plan and deliver documentation for new features, integrations, and releases in sync with the product shipping cycle
  • Work directly with engineers to research and verify technical content, reducing the documentation burden on the engineering team
  • Audit and improve existing documentation continuously — flagging outdated content, filling gaps, and improving structure and tone
  • Define and maintain documentation standards, style guides, and templates so that community contributions are consistent and maintainable
  • Triage and act on documentation feedback from the community, support, and internal teams to prioritise what improves user outcomes most
  • Contribute to the developer experience — API guides, integration documentation, and contributor docs — to support the OHF community and partner integrations
  • Track documentation quality signals (support ticket themes, community feedback) and report on them regularly

What You Need To Have

  • Strong technical writing skills with a portfolio of developer or product documentation
  • Ability to read and understand code (Python, YAML, REST APIs) well enough to write accurate technical content without constant hand-holding from engineers
  • Good understanding of smart home hardware and electronics, with the ability to troubleshoot basic issues independently
  • Experience with docs-as-code workflows (Git, Markdown, static site generators such as MkDocs or Docusaurus)
  • High autonomy and self-direction — able to identify what needs to be written without waiting to be told
  • Strong stakeholder management: knows how to get technical information out of busy engineers efficiently

It would be great if you also have:

  • Familiarity with Home Assistant or similar open-source or self-hosted software
  • Experience maintaining documentation for a community-driven project with external contributors
  • A systematic approach to auditing large documentation sets and prioritising improvements methodically
  • Experience working async in a remote-first, distributed team

What we offer You

Nabu Casa is a fully remote organization that uses Remote to employ people from all over the world. You will be a normal salaried employee in your country.

This is a full-time position for 40 hours per week. Because we are a fully remote company, there is no fixed schedule. For the purpose of team communication, we do try to ensure at least 3 hours of overlap in the workday. You will report to our VP Commercial.

Core to the establishment of Nabu Casa was the well-being of the people building the future of the smart home. We will provide all the benefits required by the country you reside in. However, we also want to make sure all our employees, regardless of country of origin, get at least a minimal set of benefits, including:

  • Five weeks (twenty-five days) of paid time off.
  • Fourteen days of paid sick leave if your country/laws treat them as unpaid.
  • Six weeks of paid and six weeks of unpaid parental leave to be used in the first year after birth.
  • A budget for your work hardware once you start. After three years, you may keep this equipment for personal use.
  • An annual smart home budget to ensure you keep up-to-date with the latest smart homes offer.
  • An annual education budget to help you grow and stay on top of your game.
  • A yearly performance bonus based on company performance.
  • A 50% contribution to your internet connection fee at your home workspace.
  • One day every two weeks to work on your personal projects.

When first offering a position to a new member, Nabu Casa aims to provide a total compensation package that matches the 75th percentile for the new hire's role, seniority, and local market rates. In our primary operating countries, the approximate yearly compensation will be the following:

  • Greece: 56.100 EUR
  • Hungary: 20.250.000 HUF
  • Ireland: 70.500 EUR
  • Italy: 64.400 EUR
  • Poland: 215.000 PLN
  • Portugal: 61.200 EUR
  • Romania: 275.000 RON
  • Spain: 63.600 EUR
  • UK: 73.800 GBP
  • Other countries: Compensation can be discussed during the first interview.

These figures may be adjusted based on experience, qualifications, and work hours.

About Us

Nabu Casa is best known as the organization driving the development of Home Assistant, the world's largest free and open-source smart home platform. More than two million households benefit from its home automation capabilities. Powered by a worldwide community of open-source developers, GitHub ranked it the most active open-source project in the world in 2024.

Nabu Casa is profitable, has no external investors, and our only funding comes from people subscribing to Home Assistant Cloud and buying Home Assistant hardware. That means the only stakeholders we have to concern ourselves with are our employees and our users.

Our principles — privacy, choice, and sustainability — are woven into our architecture, licensing, community, and everything else.

The recruitment process

  • Apply for the role
  • Our team will review your application with the hiring manager
  • HR Screening
  • Take home assignment
  • Interview with our Commercial Team
  • Interview with our CEO
  • Offer
  • Join our team!

Read the full description
Content Technical Writer

Owns end-to-end documentation for hardware and cloud products, translating technical complexity into guides and API docs for users and developers.

Mid Posted about 5 hours ago RemoteOK Dev
What this role involves
Nabu Casa is the organisation behind Home Assistant, the world's largest free and open-source smart home platform used by over two million households. Nabu Casa was established in 2018 by the founders and core contributors of Home Assistant, with the intent of making the project sustainable and to prevent burnout. Our guiding principles—privacy, choice, and sustainability—are embedded in everything we do, from our architecture to our community.

Nabu Casa is a profitable company with no external investors. Today, we are the official provider of Home Assistant products and services. Every subscription and purchase directly funds the ongoing development of Home Assistant and the many other Open Home projects.

The Role

We're looking for a Technical Writer to own the documentation experience for Nabu Casa Hardware and Cloud. This is a high-ownership, high-impact role: you'll be the primary person responsible for making our products accessible to a global community of users and developers — from first-time setup guides to deep API and integration documentation. You'll work directly with engineers to translate technical complexity into content that empowers users to succeed independently, without needing to raise a support ticket.

Our community is technically sophisticated and values accuracy and clarity above all. This role requires someone who can earn the trust of engineers and users alike.

What You Are Going To Do

  • Own the end-to-end documentation experience for Nabu Casa Hardware and Cloud, ensuring content is accurate, up-to-date, and discoverable
  • Plan and deliver documentation for new features, integrations, and releases in sync with the product shipping cycle
  • Work directly with engineers to research and verify technical content, reducing the documentation burden on the engineering team
  • Audit and improve existing documentation continuously — flagging outdated content, filling gaps, and improving structure and tone
  • Define and maintain documentation standards, style guides, and templates so that community contributions are consistent and maintainable
  • Triage and act on documentation feedback from the community, support, and internal teams to prioritise what improves user outcomes most
  • Contribute to the developer experience — API guides, integration documentation, and contributor docs — to support the OHF community and partner integrations
  • Track documentation quality signals (support ticket themes, community feedback) and report on them regularly

What You Need To Have

  • Strong technical writing skills with a portfolio of developer or product documentation
  • Ability to read and understand code (Python, YAML, REST APIs) well enough to write accurate technical content without constant hand-holding from engineers
  • Good understanding of smart home hardware and electronics, with the ability to troubleshoot basic issues independently
  • Experience with docs-as-code workflows (Git, Markdown, static site generators such as MkDocs or Docusaurus)
  • High autonomy and self-direction — able to identify what needs to be written without waiting to be told
  • Strong stakeholder management: knows how to get technical information out of busy engineers efficiently

It would be great if you also have:

  • Familiarity with Home Assistant or similar open-source or self-hosted software
  • Experience maintaining documentation for a community-driven project with external contributors
  • A systematic approach to auditing large documentation sets and prioritising improvements methodically
  • Experience working async in a remote-first, distributed team

What we offer You

Nabu Casa is a fully remote organization that uses Remote to employ people from all over the world. You will be a normal salaried employee in your country.

This is a full-time position for 40 hours per week. Because we are a fully remote company, there is no fixed schedule. For the purpose of team communication, we do try to ensure at least 3 hours of overlap in the workday. You will report to our VP Commercial.

Core to the establishment of Nabu Casa was the well-being of the people building the future of the smart home. We will provide all the benefits required by the country you reside in. However, we also want to make sure all our employees, regardless of country of origin, get at least a minimal set of benefits, including:

  • Five weeks (twenty-five days) of paid time off.
  • Fourteen days of paid sick leave if your country/laws treat them as unpaid.
  • Six weeks of paid and six weeks of unpaid parental leave to be used in the first year after birth.
  • A budget for your work hardware once you start. After three years, you may keep this equipment for personal use.
  • An annual smart home budget to ensure you keep up-to-date with the latest smart homes offer.
  • An annual education budget to help you grow and stay on top of your game.
  • A yearly performance bonus based on company performance.
  • A 50% contribution to your internet connection fee at your home workspace.
  • One day every two weeks to work on your personal projects.

When first offering a position to a new member, Nabu Casa aims to provide a total compensation package that matches the 75th percentile for the new hire's role, seniority, and local market rates. In our primary operating countries, the approximate yearly compensation will be the following:

  • Greece: 56.100 EUR
  • Hungary: 20.250.000 HUF
  • Ireland: 70.500 EUR
  • Italy: 64.400 EUR
  • Poland: 215.000 PLN
  • Portugal: 61.200 EUR
  • Romania: 275.000 RON
  • Spain: 63.600 EUR
  • UK: 73.800 GBP
  • Other countries: Compensation can be discussed during the first interview.

These figures may be adjusted based on experience, qualifications, and work hours.

About Us

Nabu Casa is best known as the organization driving the development of Home Assistant, the world's largest free and open-source smart home platform. More than two million households benefit from its home automation capabilities. Powered by a worldwide community of open-source developers, GitHub ranked it the most active open-source project in the world in 2024.

Nabu Casa is profitable, has no external investors, and our only funding comes from people subscribing to Home Assistant Cloud and buying Home Assistant hardware. That means the only stakeholders we have to concern ourselves with are our employees and our users.

Our principles — privacy, choice, and sustainability — are woven into our architecture, licensing, community, and everything else.

The recruitment process

  • Apply for the role
  • Our team will review your application with the hiring manager
  • HR Screening
  • Take home assignment
  • Interview with our Commercial Team
  • Interview with our CEO
  • Offer
  • Join our team!

Read the full description
Content Technical Writer

Own end-to-end documentation for hardware and cloud products, translating technical complexity into clear guides and API docs for users and developers.

Mid Remote Posted about 5 hours ago RemoteOK Dev
What this role involves
Nabu Casa is the organisation behind Home Assistant, the world's largest free and open-source smart home platform used by over two million households. Nabu Casa was established in 2018 by the founders and core contributors of Home Assistant, with the intent of making the project sustainable and to prevent burnout. Our guiding principles—privacy, choice, and sustainability—are embedded in everything we do, from our architecture to our community.

Nabu Casa is a profitable company with no external investors. Today, we are the official provider of Home Assistant products and services. Every subscription and purchase directly funds the ongoing development of Home Assistant and the many other Open Home projects.

The Role

We're looking for a Technical Writer to own the documentation experience for Nabu Casa Hardware and Cloud. This is a high-ownership, high-impact role: you'll be the primary person responsible for making our products accessible to a global community of users and developers — from first-time setup guides to deep API and integration documentation. You'll work directly with engineers to translate technical complexity into content that empowers users to succeed independently, without needing to raise a support ticket.

Our community is technically sophisticated and values accuracy and clarity above all. This role requires someone who can earn the trust of engineers and users alike.

What You Are Going To Do

  • Own the end-to-end documentation experience for Nabu Casa Hardware and Cloud, ensuring content is accurate, up-to-date, and discoverable
  • Plan and deliver documentation for new features, integrations, and releases in sync with the product shipping cycle
  • Work directly with engineers to research and verify technical content, reducing the documentation burden on the engineering team
  • Audit and improve existing documentation continuously — flagging outdated content, filling gaps, and improving structure and tone
  • Define and maintain documentation standards, style guides, and templates so that community contributions are consistent and maintainable
  • Triage and act on documentation feedback from the community, support, and internal teams to prioritise what improves user outcomes most
  • Contribute to the developer experience — API guides, integration documentation, and contributor docs — to support the OHF community and partner integrations
  • Track documentation quality signals (support ticket themes, community feedback) and report on them regularly

What You Need To Have

  • Strong technical writing skills with a portfolio of developer or product documentation
  • Ability to read and understand code (Python, YAML, REST APIs) well enough to write accurate technical content without constant hand-holding from engineers
  • Good understanding of smart home hardware and electronics, with the ability to troubleshoot basic issues independently
  • Experience with docs-as-code workflows (Git, Markdown, static site generators such as MkDocs or Docusaurus)
  • High autonomy and self-direction — able to identify what needs to be written without waiting to be told
  • Strong stakeholder management: knows how to get technical information out of busy engineers efficiently

It would be great if you also have:

  • Familiarity with Home Assistant or similar open-source or self-hosted software
  • Experience maintaining documentation for a community-driven project with external contributors
  • A systematic approach to auditing large documentation sets and prioritising improvements methodically
  • Experience working async in a remote-first, distributed team

What we offer You

Nabu Casa is a fully remote organization that uses Remote to employ people from all over the world. You will be a normal salaried employee in your country.

This is a full-time position for 40 hours per week. Because we are a fully remote company, there is no fixed schedule. For the purpose of team communication, we do try to ensure at least 3 hours of overlap in the workday. You will report to our VP Commercial.

Core to the establishment of Nabu Casa was the well-being of the people building the future of the smart home. We will provide all the benefits required by the country you reside in. However, we also want to make sure all our employees, regardless of country of origin, get at least a minimal set of benefits, including:

  • Five weeks (twenty-five days) of paid time off.
  • Fourteen days of paid sick leave if your country/laws treat them as unpaid.
  • Six weeks of paid and six weeks of unpaid parental leave to be used in the first year after birth.
  • A budget for your work hardware once you start. After three years, you may keep this equipment for personal use.
  • An annual smart home budget to ensure you keep up-to-date with the latest smart homes offer.
  • An annual education budget to help you grow and stay on top of your game.
  • A yearly performance bonus based on company performance.
  • A 50% contribution to your internet connection fee at your home workspace.
  • One day every two weeks to work on your personal projects.

When first offering a position to a new member, Nabu Casa aims to provide a total compensation package that matches the 75th percentile for the new hire's role, seniority, and local market rates. In our primary operating countries, the approximate yearly compensation will be the following:

  • Greece: 56.100 EUR
  • Hungary: 20.250.000 HUF
  • Ireland: 70.500 EUR
  • Italy: 64.400 EUR
  • Poland: 215.000 PLN
  • Portugal: 61.200 EUR
  • Romania: 275.000 RON
  • Spain: 63.600 EUR
  • UK: 73.800 GBP
  • Other countries: Compensation can be discussed during the first interview.

These figures may be adjusted based on experience, qualifications, and work hours.

About Us

Nabu Casa is best known as the organization driving the development of Home Assistant, the world's largest free and open-source smart home platform. More than two million households benefit from its home automation capabilities. Powered by a worldwide community of open-source developers, GitHub ranked it the most active open-source project in the world in 2024.

Nabu Casa is profitable, has no external investors, and our only funding comes from people subscribing to Home Assistant Cloud and buying Home Assistant hardware. That means the only stakeholders we have to concern ourselves with are our employees and our users.

Our principles — privacy, choice, and sustainability — are woven into our architecture, licensing, community, and everything else.

The recruitment process

  • Apply for the role
  • Our team will review your application with the hiring manager
  • HR Screening
  • Take home assignment
  • Interview with our Commercial Team
  • Interview with our CEO
  • Offer
  • Join our team!

Read the full description
Content Technical Writer

Own end-to-end documentation for hardware and cloud products, working with engineers to create accurate setup guides, API docs, and integration documentation for a global user community.

Mid Posted about 5 hours ago RemoteOK Dev
What this role involves
Nabu Casa is the organisation behind Home Assistant, the world's largest free and open-source smart home platform used by over two million households. Nabu Casa was established in 2018 by the founders and core contributors of Home Assistant, with the intent of making the project sustainable and to prevent burnout. Our guiding principles—privacy, choice, and sustainability—are embedded in everything we do, from our architecture to our community.

Nabu Casa is a profitable company with no external investors. Today, we are the official provider of Home Assistant products and services. Every subscription and purchase directly funds the ongoing development of Home Assistant and the many other Open Home projects.

The Role

We're looking for a Technical Writer to own the documentation experience for Nabu Casa Hardware and Cloud. This is a high-ownership, high-impact role: you'll be the primary person responsible for making our products accessible to a global community of users and developers — from first-time setup guides to deep API and integration documentation. You'll work directly with engineers to translate technical complexity into content that empowers users to succeed independently, without needing to raise a support ticket.

Our community is technically sophisticated and values accuracy and clarity above all. This role requires someone who can earn the trust of engineers and users alike.

What You Are Going To Do

  • Own the end-to-end documentation experience for Nabu Casa Hardware and Cloud, ensuring content is accurate, up-to-date, and discoverable
  • Plan and deliver documentation for new features, integrations, and releases in sync with the product shipping cycle
  • Work directly with engineers to research and verify technical content, reducing the documentation burden on the engineering team
  • Audit and improve existing documentation continuously — flagging outdated content, filling gaps, and improving structure and tone
  • Define and maintain documentation standards, style guides, and templates so that community contributions are consistent and maintainable
  • Triage and act on documentation feedback from the community, support, and internal teams to prioritise what improves user outcomes most
  • Contribute to the developer experience — API guides, integration documentation, and contributor docs — to support the OHF community and partner integrations
  • Track documentation quality signals (support ticket themes, community feedback) and report on them regularly

What You Need To Have

  • Strong technical writing skills with a portfolio of developer or product documentation
  • Ability to read and understand code (Python, YAML, REST APIs) well enough to write accurate technical content without constant hand-holding from engineers
  • Good understanding of smart home hardware and electronics, with the ability to troubleshoot basic issues independently
  • Experience with docs-as-code workflows (Git, Markdown, static site generators such as MkDocs or Docusaurus)
  • High autonomy and self-direction — able to identify what needs to be written without waiting to be told
  • Strong stakeholder management: knows how to get technical information out of busy engineers efficiently

It would be great if you also have:

  • Familiarity with Home Assistant or similar open-source or self-hosted software
  • Experience maintaining documentation for a community-driven project with external contributors
  • A systematic approach to auditing large documentation sets and prioritising improvements methodically
  • Experience working async in a remote-first, distributed team

What we offer You

Nabu Casa is a fully remote organization that uses Remote to employ people from all over the world. You will be a normal salaried employee in your country.

This is a full-time position for 40 hours per week. Because we are a fully remote company, there is no fixed schedule. For the purpose of team communication, we do try to ensure at least 3 hours of overlap in the workday. You will report to our VP Commercial.

Core to the establishment of Nabu Casa was the well-being of the people building the future of the smart home. We will provide all the benefits required by the country you reside in. However, we also want to make sure all our employees, regardless of country of origin, get at least a minimal set of benefits, including:

  • Five weeks (twenty-five days) of paid time off.
  • Fourteen days of paid sick leave if your country/laws treat them as unpaid.
  • Six weeks of paid and six weeks of unpaid parental leave to be used in the first year after birth.
  • A budget for your work hardware once you start. After three years, you may keep this equipment for personal use.
  • An annual smart home budget to ensure you keep up-to-date with the latest smart homes offer.
  • An annual education budget to help you grow and stay on top of your game.
  • A yearly performance bonus based on company performance.
  • A 50% contribution to your internet connection fee at your home workspace.
  • One day every two weeks to work on your personal projects.

When first offering a position to a new member, Nabu Casa aims to provide a total compensation package that matches the 75th percentile for the new hire's role, seniority, and local market rates. In our primary operating countries, the approximate yearly compensation will be the following:

  • Greece: 56.100 EUR
  • Hungary: 20.250.000 HUF
  • Ireland: 70.500 EUR
  • Italy: 64.400 EUR
  • Poland: 215.000 PLN
  • Portugal: 61.200 EUR
  • Romania: 275.000 RON
  • Spain: 63.600 EUR
  • UK: 73.800 GBP
  • Other countries: Compensation can be discussed during the first interview.

These figures may be adjusted based on experience, qualifications, and work hours.

About Us

Nabu Casa is best known as the organization driving the development of Home Assistant, the world's largest free and open-source smart home platform. More than two million households benefit from its home automation capabilities. Powered by a worldwide community of open-source developers, GitHub ranked it the most active open-source project in the world in 2024.

Nabu Casa is profitable, has no external investors, and our only funding comes from people subscribing to Home Assistant Cloud and buying Home Assistant hardware. That means the only stakeholders we have to concern ourselves with are our employees and our users.

Our principles — privacy, choice, and sustainability — are woven into our architecture, licensing, community, and everything else.

The recruitment process

  • Apply for the role
  • Our team will review your application with the hiring manager
  • HR Screening
  • Take home assignment
  • Interview with our Commercial Team
  • Interview with our CEO
  • Offer
  • Join our team!

Read the full description
Content Technical Writer

Creates and maintains technical documentation for hardware and cloud products, working with engineers to translate complex features into clear guides for users and developers.

Mid Posted about 5 hours ago RemoteOK Dev
What this role involves
Nabu Casa is the organisation behind Home Assistant, the world's largest free and open-source smart home platform used by over two million households. Nabu Casa was established in 2018 by the founders and core contributors of Home Assistant, with the intent of making the project sustainable and to prevent burnout. Our guiding principles—privacy, choice, and sustainability—are embedded in everything we do, from our architecture to our community.

Nabu Casa is a profitable company with no external investors. Today, we are the official provider of Home Assistant products and services. Every subscription and purchase directly funds the ongoing development of Home Assistant and the many other Open Home projects.

The Role

We're looking for a Technical Writer to own the documentation experience for Nabu Casa Hardware and Cloud. This is a high-ownership, high-impact role: you'll be the primary person responsible for making our products accessible to a global community of users and developers — from first-time setup guides to deep API and integration documentation. You'll work directly with engineers to translate technical complexity into content that empowers users to succeed independently, without needing to raise a support ticket.

Our community is technically sophisticated and values accuracy and clarity above all. This role requires someone who can earn the trust of engineers and users alike.

What You Are Going To Do

  • Own the end-to-end documentation experience for Nabu Casa Hardware and Cloud, ensuring content is accurate, up-to-date, and discoverable
  • Plan and deliver documentation for new features, integrations, and releases in sync with the product shipping cycle
  • Work directly with engineers to research and verify technical content, reducing the documentation burden on the engineering team
  • Audit and improve existing documentation continuously — flagging outdated content, filling gaps, and improving structure and tone
  • Define and maintain documentation standards, style guides, and templates so that community contributions are consistent and maintainable
  • Triage and act on documentation feedback from the community, support, and internal teams to prioritise what improves user outcomes most
  • Contribute to the developer experience — API guides, integration documentation, and contributor docs — to support the OHF community and partner integrations
  • Track documentation quality signals (support ticket themes, community feedback) and report on them regularly

What You Need To Have

  • Strong technical writing skills with a portfolio of developer or product documentation
  • Ability to read and understand code (Python, YAML, REST APIs) well enough to write accurate technical content without constant hand-holding from engineers
  • Good understanding of smart home hardware and electronics, with the ability to troubleshoot basic issues independently
  • Experience with docs-as-code workflows (Git, Markdown, static site generators such as MkDocs or Docusaurus)
  • High autonomy and self-direction — able to identify what needs to be written without waiting to be told
  • Strong stakeholder management: knows how to get technical information out of busy engineers efficiently

It would be great if you also have:

  • Familiarity with Home Assistant or similar open-source or self-hosted software
  • Experience maintaining documentation for a community-driven project with external contributors
  • A systematic approach to auditing large documentation sets and prioritising improvements methodically
  • Experience working async in a remote-first, distributed team

What we offer You

Nabu Casa is a fully remote organization that uses Remote to employ people from all over the world. You will be a normal salaried employee in your country.

This is a full-time position for 40 hours per week. Because we are a fully remote company, there is no fixed schedule. For the purpose of team communication, we do try to ensure at least 3 hours of overlap in the workday. You will report to our VP Commercial.

Core to the establishment of Nabu Casa was the well-being of the people building the future of the smart home. We will provide all the benefits required by the country you reside in. However, we also want to make sure all our employees, regardless of country of origin, get at least a minimal set of benefits, including:

  • Five weeks (twenty-five days) of paid time off.
  • Fourteen days of paid sick leave if your country/laws treat them as unpaid.
  • Six weeks of paid and six weeks of unpaid parental leave to be used in the first year after birth.
  • A budget for your work hardware once you start. After three years, you may keep this equipment for personal use.
  • An annual smart home budget to ensure you keep up-to-date with the latest smart homes offer.
  • An annual education budget to help you grow and stay on top of your game.
  • A yearly performance bonus based on company performance.
  • A 50% contribution to your internet connection fee at your home workspace.
  • One day every two weeks to work on your personal projects.

When first offering a position to a new member, Nabu Casa aims to provide a total compensation package that matches the 75th percentile for the new hire's role, seniority, and local market rates. In our primary operating countries, the approximate yearly compensation will be the following:

  • Greece: 56.100 EUR
  • Hungary: 20.250.000 HUF
  • Ireland: 70.500 EUR
  • Italy: 64.400 EUR
  • Poland: 215.000 PLN
  • Portugal: 61.200 EUR
  • Romania: 275.000 RON
  • Spain: 63.600 EUR
  • UK: 73.800 GBP
  • Other countries: Compensation can be discussed during the first interview.

These figures may be adjusted based on experience, qualifications, and work hours.

About Us

Nabu Casa is best known as the organization driving the development of Home Assistant, the world's largest free and open-source smart home platform. More than two million households benefit from its home automation capabilities. Powered by a worldwide community of open-source developers, GitHub ranked it the most active open-source project in the world in 2024.

Nabu Casa is profitable, has no external investors, and our only funding comes from people subscribing to Home Assistant Cloud and buying Home Assistant hardware. That means the only stakeholders we have to concern ourselves with are our employees and our users.

Our principles — privacy, choice, and sustainability — are woven into our architecture, licensing, community, and everything else.

The recruitment process

  • Apply for the role
  • Our team will review your application with the hiring manager
  • HR Screening
  • Take home assignment
  • Interview with our Commercial Team
  • Interview with our CEO
  • Offer
  • Join our team!

Read the full description
Content Technical Writer

Creates and maintains technical documentation for hardware and cloud products, working with engineers to translate complex features into clear guides for users and developers.

Mid Posted about 5 hours ago RemoteOK Dev
What this role involves
Nabu Casa is the organisation behind Home Assistant, the world's largest free and open-source smart home platform used by over two million households. Nabu Casa was established in 2018 by the founders and core contributors of Home Assistant, with the intent of making the project sustainable and to prevent burnout. Our guiding principles—privacy, choice, and sustainability—are embedded in everything we do, from our architecture to our community.

Nabu Casa is a profitable company with no external investors. Today, we are the official provider of Home Assistant products and services. Every subscription and purchase directly funds the ongoing development of Home Assistant and the many other Open Home projects.

The Role

We're looking for a Technical Writer to own the documentation experience for Nabu Casa Hardware and Cloud. This is a high-ownership, high-impact role: you'll be the primary person responsible for making our products accessible to a global community of users and developers — from first-time setup guides to deep API and integration documentation. You'll work directly with engineers to translate technical complexity into content that empowers users to succeed independently, without needing to raise a support ticket.

Our community is technically sophisticated and values accuracy and clarity above all. This role requires someone who can earn the trust of engineers and users alike.

What You Are Going To Do

  • Own the end-to-end documentation experience for Nabu Casa Hardware and Cloud, ensuring content is accurate, up-to-date, and discoverable
  • Plan and deliver documentation for new features, integrations, and releases in sync with the product shipping cycle
  • Work directly with engineers to research and verify technical content, reducing the documentation burden on the engineering team
  • Audit and improve existing documentation continuously — flagging outdated content, filling gaps, and improving structure and tone
  • Define and maintain documentation standards, style guides, and templates so that community contributions are consistent and maintainable
  • Triage and act on documentation feedback from the community, support, and internal teams to prioritise what improves user outcomes most
  • Contribute to the developer experience — API guides, integration documentation, and contributor docs — to support the OHF community and partner integrations
  • Track documentation quality signals (support ticket themes, community feedback) and report on them regularly

What You Need To Have

  • Strong technical writing skills with a portfolio of developer or product documentation
  • Ability to read and understand code (Python, YAML, REST APIs) well enough to write accurate technical content without constant hand-holding from engineers
  • Good understanding of smart home hardware and electronics, with the ability to troubleshoot basic issues independently
  • Experience with docs-as-code workflows (Git, Markdown, static site generators such as MkDocs or Docusaurus)
  • High autonomy and self-direction — able to identify what needs to be written without waiting to be told
  • Strong stakeholder management: knows how to get technical information out of busy engineers efficiently

It would be great if you also have:

  • Familiarity with Home Assistant or similar open-source or self-hosted software
  • Experience maintaining documentation for a community-driven project with external contributors
  • A systematic approach to auditing large documentation sets and prioritising improvements methodically
  • Experience working async in a remote-first, distributed team

What we offer You

Nabu Casa is a fully remote organization that uses Remote to employ people from all over the world. You will be a normal salaried employee in your country.

This is a full-time position for 40 hours per week. Because we are a fully remote company, there is no fixed schedule. For the purpose of team communication, we do try to ensure at least 3 hours of overlap in the workday. You will report to our VP Commercial.

Core to the establishment of Nabu Casa was the well-being of the people building the future of the smart home. We will provide all the benefits required by the country you reside in. However, we also want to make sure all our employees, regardless of country of origin, get at least a minimal set of benefits, including:

  • Five weeks (twenty-five days) of paid time off.
  • Fourteen days of paid sick leave if your country/laws treat them as unpaid.
  • Six weeks of paid and six weeks of unpaid parental leave to be used in the first year after birth.
  • A budget for your work hardware once you start. After three years, you may keep this equipment for personal use.
  • An annual smart home budget to ensure you keep up-to-date with the latest smart homes offer.
  • An annual education budget to help you grow and stay on top of your game.
  • A yearly performance bonus based on company performance.
  • A 50% contribution to your internet connection fee at your home workspace.
  • One day every two weeks to work on your personal projects.

When first offering a position to a new member, Nabu Casa aims to provide a total compensation package that matches the 75th percentile for the new hire's role, seniority, and local market rates. In our primary operating countries, the approximate yearly compensation will be the following:

  • Greece: 56.100 EUR
  • Hungary: 20.250.000 HUF
  • Ireland: 70.500 EUR
  • Italy: 64.400 EUR
  • Poland: 215.000 PLN
  • Portugal: 61.200 EUR
  • Romania: 275.000 RON
  • Spain: 63.600 EUR
  • UK: 73.800 GBP
  • Other countries: Compensation can be discussed during the first interview.

These figures may be adjusted based on experience, qualifications, and work hours.

About Us

Nabu Casa is best known as the organization driving the development of Home Assistant, the world's largest free and open-source smart home platform. More than two million households benefit from its home automation capabilities. Powered by a worldwide community of open-source developers, GitHub ranked it the most active open-source project in the world in 2024.

Nabu Casa is profitable, has no external investors, and our only funding comes from people subscribing to Home Assistant Cloud and buying Home Assistant hardware. That means the only stakeholders we have to concern ourselves with are our employees and our users.

Our principles — privacy, choice, and sustainability — are woven into our architecture, licensing, community, and everything else.

The recruitment process

  • Apply for the role
  • Our team will review your application with the hiring manager
  • HR Screening
  • Take home assignment
  • Interview with our Commercial Team
  • Interview with our CEO
  • Offer
  • Join our team!

Read the full description
Content Technical Writer

Own end-to-end documentation for hardware and cloud products, translating technical complexity into guides and API docs for users and developers.

Mid Posted about 5 hours ago RemoteOK Dev
What this role involves
Nabu Casa is the organisation behind Home Assistant, the world's largest free and open-source smart home platform used by over two million households. Nabu Casa was established in 2018 by the founders and core contributors of Home Assistant, with the intent of making the project sustainable and to prevent burnout. Our guiding principles—privacy, choice, and sustainability—are embedded in everything we do, from our architecture to our community.

Nabu Casa is a profitable company with no external investors. Today, we are the official provider of Home Assistant products and services. Every subscription and purchase directly funds the ongoing development of Home Assistant and the many other Open Home projects.

The Role

We're looking for a Technical Writer to own the documentation experience for Nabu Casa Hardware and Cloud. This is a high-ownership, high-impact role: you'll be the primary person responsible for making our products accessible to a global community of users and developers — from first-time setup guides to deep API and integration documentation. You'll work directly with engineers to translate technical complexity into content that empowers users to succeed independently, without needing to raise a support ticket.

Our community is technically sophisticated and values accuracy and clarity above all. This role requires someone who can earn the trust of engineers and users alike.

What You Are Going To Do

  • Own the end-to-end documentation experience for Nabu Casa Hardware and Cloud, ensuring content is accurate, up-to-date, and discoverable
  • Plan and deliver documentation for new features, integrations, and releases in sync with the product shipping cycle
  • Work directly with engineers to research and verify technical content, reducing the documentation burden on the engineering team
  • Audit and improve existing documentation continuously — flagging outdated content, filling gaps, and improving structure and tone
  • Define and maintain documentation standards, style guides, and templates so that community contributions are consistent and maintainable
  • Triage and act on documentation feedback from the community, support, and internal teams to prioritise what improves user outcomes most
  • Contribute to the developer experience — API guides, integration documentation, and contributor docs — to support the OHF community and partner integrations
  • Track documentation quality signals (support ticket themes, community feedback) and report on them regularly

What You Need To Have

  • Strong technical writing skills with a portfolio of developer or product documentation
  • Ability to read and understand code (Python, YAML, REST APIs) well enough to write accurate technical content without constant hand-holding from engineers
  • Good understanding of smart home hardware and electronics, with the ability to troubleshoot basic issues independently
  • Experience with docs-as-code workflows (Git, Markdown, static site generators such as MkDocs or Docusaurus)
  • High autonomy and self-direction — able to identify what needs to be written without waiting to be told
  • Strong stakeholder management: knows how to get technical information out of busy engineers efficiently

It would be great if you also have:

  • Familiarity with Home Assistant or similar open-source or self-hosted software
  • Experience maintaining documentation for a community-driven project with external contributors
  • A systematic approach to auditing large documentation sets and prioritising improvements methodically
  • Experience working async in a remote-first, distributed team

What we offer You

Nabu Casa is a fully remote organization that uses Remote to employ people from all over the world. You will be a normal salaried employee in your country.

This is a full-time position for 40 hours per week. Because we are a fully remote company, there is no fixed schedule. For the purpose of team communication, we do try to ensure at least 3 hours of overlap in the workday. You will report to our VP Commercial.

Core to the establishment of Nabu Casa was the well-being of the people building the future of the smart home. We will provide all the benefits required by the country you reside in. However, we also want to make sure all our employees, regardless of country of origin, get at least a minimal set of benefits, including:

  • Five weeks (twenty-five days) of paid time off.
  • Fourteen days of paid sick leave if your country/laws treat them as unpaid.
  • Six weeks of paid and six weeks of unpaid parental leave to be used in the first year after birth.
  • A budget for your work hardware once you start. After three years, you may keep this equipment for personal use.
  • An annual smart home budget to ensure you keep up-to-date with the latest smart homes offer.
  • An annual education budget to help you grow and stay on top of your game.
  • A yearly performance bonus based on company performance.
  • A 50% contribution to your internet connection fee at your home workspace.
  • One day every two weeks to work on your personal projects.

When first offering a position to a new member, Nabu Casa aims to provide a total compensation package that matches the 75th percentile for the new hire's role, seniority, and local market rates. In our primary operating countries, the approximate yearly compensation will be the following:

  • Greece: 56.100 EUR
  • Hungary: 20.250.000 HUF
  • Ireland: 70.500 EUR
  • Italy: 64.400 EUR
  • Poland: 215.000 PLN
  • Portugal: 61.200 EUR
  • Romania: 275.000 RON
  • Spain: 63.600 EUR
  • UK: 73.800 GBP
  • Other countries: Compensation can be discussed during the first interview.

These figures may be adjusted based on experience, qualifications, and work hours.

About Us

Nabu Casa is best known as the organization driving the development of Home Assistant, the world's largest free and open-source smart home platform. More than two million households benefit from its home automation capabilities. Powered by a worldwide community of open-source developers, GitHub ranked it the most active open-source project in the world in 2024.

Nabu Casa is profitable, has no external investors, and our only funding comes from people subscribing to Home Assistant Cloud and buying Home Assistant hardware. That means the only stakeholders we have to concern ourselves with are our employees and our users.

Our principles — privacy, choice, and sustainability — are woven into our architecture, licensing, community, and everything else.

The recruitment process

  • Apply for the role
  • Our team will review your application with the hiring manager
  • HR Screening
  • Take home assignment
  • Interview with our Commercial Team
  • Interview with our CEO
  • Offer
  • Join our team!

Read the full description
Content Technical Writer

Owns end-to-end documentation for hardware and cloud products, translating technical complexity into guides and API docs for users and developers.

Mid Posted about 5 hours ago RemoteOK Dev
What this role involves
Nabu Casa is the organisation behind Home Assistant, the world's largest free and open-source smart home platform used by over two million households. Nabu Casa was established in 2018 by the founders and core contributors of Home Assistant, with the intent of making the project sustainable and to prevent burnout. Our guiding principles—privacy, choice, and sustainability—are embedded in everything we do, from our architecture to our community.

Nabu Casa is a profitable company with no external investors. Today, we are the official provider of Home Assistant products and services. Every subscription and purchase directly funds the ongoing development of Home Assistant and the many other Open Home projects.

The Role

We're looking for a Technical Writer to own the documentation experience for Nabu Casa Hardware and Cloud. This is a high-ownership, high-impact role: you'll be the primary person responsible for making our products accessible to a global community of users and developers — from first-time setup guides to deep API and integration documentation. You'll work directly with engineers to translate technical complexity into content that empowers users to succeed independently, without needing to raise a support ticket.

Our community is technically sophisticated and values accuracy and clarity above all. This role requires someone who can earn the trust of engineers and users alike.

What You Are Going To Do

  • Own the end-to-end documentation experience for Nabu Casa Hardware and Cloud, ensuring content is accurate, up-to-date, and discoverable
  • Plan and deliver documentation for new features, integrations, and releases in sync with the product shipping cycle
  • Work directly with engineers to research and verify technical content, reducing the documentation burden on the engineering team
  • Audit and improve existing documentation continuously — flagging outdated content, filling gaps, and improving structure and tone
  • Define and maintain documentation standards, style guides, and templates so that community contributions are consistent and maintainable
  • Triage and act on documentation feedback from the community, support, and internal teams to prioritise what improves user outcomes most
  • Contribute to the developer experience — API guides, integration documentation, and contributor docs — to support the OHF community and partner integrations
  • Track documentation quality signals (support ticket themes, community feedback) and report on them regularly

What You Need To Have

  • Strong technical writing skills with a portfolio of developer or product documentation
  • Ability to read and understand code (Python, YAML, REST APIs) well enough to write accurate technical content without constant hand-holding from engineers
  • Good understanding of smart home hardware and electronics, with the ability to troubleshoot basic issues independently
  • Experience with docs-as-code workflows (Git, Markdown, static site generators such as MkDocs or Docusaurus)
  • High autonomy and self-direction — able to identify what needs to be written without waiting to be told
  • Strong stakeholder management: knows how to get technical information out of busy engineers efficiently

It would be great if you also have:

  • Familiarity with Home Assistant or similar open-source or self-hosted software
  • Experience maintaining documentation for a community-driven project with external contributors
  • A systematic approach to auditing large documentation sets and prioritising improvements methodically
  • Experience working async in a remote-first, distributed team

What we offer You

Nabu Casa is a fully remote organization that uses Remote to employ people from all over the world. You will be a normal salaried employee in your country.

This is a full-time position for 40 hours per week. Because we are a fully remote company, there is no fixed schedule. For the purpose of team communication, we do try to ensure at least 3 hours of overlap in the workday. You will report to our VP Commercial.

Core to the establishment of Nabu Casa was the well-being of the people building the future of the smart home. We will provide all the benefits required by the country you reside in. However, we also want to make sure all our employees, regardless of country of origin, get at least a minimal set of benefits, including:

  • Five weeks (twenty-five days) of paid time off.
  • Fourteen days of paid sick leave if your country/laws treat them as unpaid.
  • Six weeks of paid and six weeks of unpaid parental leave to be used in the first year after birth.
  • A budget for your work hardware once you start. After three years, you may keep this equipment for personal use.
  • An annual smart home budget to ensure you keep up-to-date with the latest smart homes offer.
  • An annual education budget to help you grow and stay on top of your game.
  • A yearly performance bonus based on company performance.
  • A 50% contribution to your internet connection fee at your home workspace.
  • One day every two weeks to work on your personal projects.

When first offering a position to a new member, Nabu Casa aims to provide a total compensation package that matches the 75th percentile for the new hire's role, seniority, and local market rates. In our primary operating countries, the approximate yearly compensation will be the following:

  • Greece: 56.100 EUR
  • Hungary: 20.250.000 HUF
  • Ireland: 70.500 EUR
  • Italy: 64.400 EUR
  • Poland: 215.000 PLN
  • Portugal: 61.200 EUR
  • Romania: 275.000 RON
  • Spain: 63.600 EUR
  • UK: 73.800 GBP
  • Other countries: Compensation can be discussed during the first interview.

These figures may be adjusted based on experience, qualifications, and work hours.

About Us

Nabu Casa is best known as the organization driving the development of Home Assistant, the world's largest free and open-source smart home platform. More than two million households benefit from its home automation capabilities. Powered by a worldwide community of open-source developers, GitHub ranked it the most active open-source project in the world in 2024.

Nabu Casa is profitable, has no external investors, and our only funding comes from people subscribing to Home Assistant Cloud and buying Home Assistant hardware. That means the only stakeholders we have to concern ourselves with are our employees and our users.

Our principles — privacy, choice, and sustainability — are woven into our architecture, licensing, community, and everything else.

The recruitment process

  • Apply for the role
  • Our team will review your application with the hiring manager
  • HR Screening
  • Take home assignment
  • Interview with our Commercial Team
  • Interview with our CEO
  • Offer
  • Join our team!

Read the full description
Content Technical Writer

Own end-to-end documentation for hardware and cloud products, translating technical complexity into clear guides and API docs for users and developers.

Mid Posted about 5 hours ago RemoteOK Dev
What this role involves
Nabu Casa is the organisation behind Home Assistant, the world's largest free and open-source smart home platform used by over two million households. Nabu Casa was established in 2018 by the founders and core contributors of Home Assistant, with the intent of making the project sustainable and to prevent burnout. Our guiding principles—privacy, choice, and sustainability—are embedded in everything we do, from our architecture to our community.

Nabu Casa is a profitable company with no external investors. Today, we are the official provider of Home Assistant products and services. Every subscription and purchase directly funds the ongoing development of Home Assistant and the many other Open Home projects.

The Role

We're looking for a Technical Writer to own the documentation experience for Nabu Casa Hardware and Cloud. This is a high-ownership, high-impact role: you'll be the primary person responsible for making our products accessible to a global community of users and developers — from first-time setup guides to deep API and integration documentation. You'll work directly with engineers to translate technical complexity into content that empowers users to succeed independently, without needing to raise a support ticket.

Our community is technically sophisticated and values accuracy and clarity above all. This role requires someone who can earn the trust of engineers and users alike.

What You Are Going To Do

  • Own the end-to-end documentation experience for Nabu Casa Hardware and Cloud, ensuring content is accurate, up-to-date, and discoverable
  • Plan and deliver documentation for new features, integrations, and releases in sync with the product shipping cycle
  • Work directly with engineers to research and verify technical content, reducing the documentation burden on the engineering team
  • Audit and improve existing documentation continuously — flagging outdated content, filling gaps, and improving structure and tone
  • Define and maintain documentation standards, style guides, and templates so that community contributions are consistent and maintainable
  • Triage and act on documentation feedback from the community, support, and internal teams to prioritise what improves user outcomes most
  • Contribute to the developer experience — API guides, integration documentation, and contributor docs — to support the OHF community and partner integrations
  • Track documentation quality signals (support ticket themes, community feedback) and report on them regularly

What You Need To Have

  • Strong technical writing skills with a portfolio of developer or product documentation
  • Ability to read and understand code (Python, YAML, REST APIs) well enough to write accurate technical content without constant hand-holding from engineers
  • Good understanding of smart home hardware and electronics, with the ability to troubleshoot basic issues independently
  • Experience with docs-as-code workflows (Git, Markdown, static site generators such as MkDocs or Docusaurus)
  • High autonomy and self-direction — able to identify what needs to be written without waiting to be told
  • Strong stakeholder management: knows how to get technical information out of busy engineers efficiently

It would be great if you also have:

  • Familiarity with Home Assistant or similar open-source or self-hosted software
  • Experience maintaining documentation for a community-driven project with external contributors
  • A systematic approach to auditing large documentation sets and prioritising improvements methodically
  • Experience working async in a remote-first, distributed team

What we offer You

Nabu Casa is a fully remote organization that uses Remote to employ people from all over the world. You will be a normal salaried employee in your country.

This is a full-time position for 40 hours per week. Because we are a fully remote company, there is no fixed schedule. For the purpose of team communication, we do try to ensure at least 3 hours of overlap in the workday. You will report to our VP Commercial.

Core to the establishment of Nabu Casa was the well-being of the people building the future of the smart home. We will provide all the benefits required by the country you reside in. However, we also want to make sure all our employees, regardless of country of origin, get at least a minimal set of benefits, including:

  • Five weeks (twenty-five days) of paid time off.
  • Fourteen days of paid sick leave if your country/laws treat them as unpaid.
  • Six weeks of paid and six weeks of unpaid parental leave to be used in the first year after birth.
  • A budget for your work hardware once you start. After three years, you may keep this equipment for personal use.
  • An annual smart home budget to ensure you keep up-to-date with the latest smart homes offer.
  • An annual education budget to help you grow and stay on top of your game.
  • A yearly performance bonus based on company performance.
  • A 50% contribution to your internet connection fee at your home workspace.
  • One day every two weeks to work on your personal projects.

When first offering a position to a new member, Nabu Casa aims to provide a total compensation package that matches the 75th percentile for the new hire's role, seniority, and local market rates. In our primary operating countries, the approximate yearly compensation will be the following:

  • Greece: 56.100 EUR
  • Hungary: 20.250.000 HUF
  • Ireland: 70.500 EUR
  • Italy: 64.400 EUR
  • Poland: 215.000 PLN
  • Portugal: 61.200 EUR
  • Romania: 275.000 RON
  • Spain: 63.600 EUR
  • UK: 73.800 GBP
  • Other countries: Compensation can be discussed during the first interview.

These figures may be adjusted based on experience, qualifications, and work hours.

About Us

Nabu Casa is best known as the organization driving the development of Home Assistant, the world's largest free and open-source smart home platform. More than two million households benefit from its home automation capabilities. Powered by a worldwide community of open-source developers, GitHub ranked it the most active open-source project in the world in 2024.

Nabu Casa is profitable, has no external investors, and our only funding comes from people subscribing to Home Assistant Cloud and buying Home Assistant hardware. That means the only stakeholders we have to concern ourselves with are our employees and our users.

Our principles — privacy, choice, and sustainability — are woven into our architecture, licensing, community, and everything else.

The recruitment process

  • Apply for the role
  • Our team will review your application with the hiring manager
  • HR Screening
  • Take home assignment
  • Interview with our Commercial Team
  • Interview with our CEO
  • Offer
  • Join our team!

Read the full description
Content Technical Writer

Own end-to-end documentation for hardware and cloud products, translating technical complexity into user guides and API documentation while working directly with engineers.

Mid Posted about 5 hours ago RemoteOK Dev
What this role involves
Nabu Casa is the organisation behind Home Assistant, the world's largest free and open-source smart home platform used by over two million households. Nabu Casa was established in 2018 by the founders and core contributors of Home Assistant, with the intent of making the project sustainable and to prevent burnout. Our guiding principles—privacy, choice, and sustainability—are embedded in everything we do, from our architecture to our community.

Nabu Casa is a profitable company with no external investors. Today, we are the official provider of Home Assistant products and services. Every subscription and purchase directly funds the ongoing development of Home Assistant and the many other Open Home projects.

The Role

We're looking for a Technical Writer to own the documentation experience for Nabu Casa Hardware and Cloud. This is a high-ownership, high-impact role: you'll be the primary person responsible for making our products accessible to a global community of users and developers — from first-time setup guides to deep API and integration documentation. You'll work directly with engineers to translate technical complexity into content that empowers users to succeed independently, without needing to raise a support ticket.

Our community is technically sophisticated and values accuracy and clarity above all. This role requires someone who can earn the trust of engineers and users alike.

What You Are Going To Do

  • Own the end-to-end documentation experience for Nabu Casa Hardware and Cloud, ensuring content is accurate, up-to-date, and discoverable
  • Plan and deliver documentation for new features, integrations, and releases in sync with the product shipping cycle
  • Work directly with engineers to research and verify technical content, reducing the documentation burden on the engineering team
  • Audit and improve existing documentation continuously — flagging outdated content, filling gaps, and improving structure and tone
  • Define and maintain documentation standards, style guides, and templates so that community contributions are consistent and maintainable
  • Triage and act on documentation feedback from the community, support, and internal teams to prioritise what improves user outcomes most
  • Contribute to the developer experience — API guides, integration documentation, and contributor docs — to support the OHF community and partner integrations
  • Track documentation quality signals (support ticket themes, community feedback) and report on them regularly

What You Need To Have

  • Strong technical writing skills with a portfolio of developer or product documentation
  • Ability to read and understand code (Python, YAML, REST APIs) well enough to write accurate technical content without constant hand-holding from engineers
  • Good understanding of smart home hardware and electronics, with the ability to troubleshoot basic issues independently
  • Experience with docs-as-code workflows (Git, Markdown, static site generators such as MkDocs or Docusaurus)
  • High autonomy and self-direction — able to identify what needs to be written without waiting to be told
  • Strong stakeholder management: knows how to get technical information out of busy engineers efficiently

It would be great if you also have:

  • Familiarity with Home Assistant or similar open-source or self-hosted software
  • Experience maintaining documentation for a community-driven project with external contributors
  • A systematic approach to auditing large documentation sets and prioritising improvements methodically
  • Experience working async in a remote-first, distributed team

What we offer You

Nabu Casa is a fully remote organization that uses Remote to employ people from all over the world. You will be a normal salaried employee in your country.

This is a full-time position for 40 hours per week. Because we are a fully remote company, there is no fixed schedule. For the purpose of team communication, we do try to ensure at least 3 hours of overlap in the workday. You will report to our VP Commercial.

Core to the establishment of Nabu Casa was the well-being of the people building the future of the smart home. We will provide all the benefits required by the country you reside in. However, we also want to make sure all our employees, regardless of country of origin, get at least a minimal set of benefits, including:

  • Five weeks (twenty-five days) of paid time off.
  • Fourteen days of paid sick leave if your country/laws treat them as unpaid.
  • Six weeks of paid and six weeks of unpaid parental leave to be used in the first year after birth.
  • A budget for your work hardware once you start. After three years, you may keep this equipment for personal use.
  • An annual smart home budget to ensure you keep up-to-date with the latest smart homes offer.
  • An annual education budget to help you grow and stay on top of your game.
  • A yearly performance bonus based on company performance.
  • A 50% contribution to your internet connection fee at your home workspace.
  • One day every two weeks to work on your personal projects.

When first offering a position to a new member, Nabu Casa aims to provide a total compensation package that matches the 75th percentile for the new hire's role, seniority, and local market rates. In our primary operating countries, the approximate yearly compensation will be the following:

  • Greece: 56.100 EUR
  • Hungary: 20.250.000 HUF
  • Ireland: 70.500 EUR
  • Italy: 64.400 EUR
  • Poland: 215.000 PLN
  • Portugal: 61.200 EUR
  • Romania: 275.000 RON
  • Spain: 63.600 EUR
  • UK: 73.800 GBP
  • Other countries: Compensation can be discussed during the first interview.

These figures may be adjusted based on experience, qualifications, and work hours.

About Us

Nabu Casa is best known as the organization driving the development of Home Assistant, the world's largest free and open-source smart home platform. More than two million households benefit from its home automation capabilities. Powered by a worldwide community of open-source developers, GitHub ranked it the most active open-source project in the world in 2024.

Nabu Casa is profitable, has no external investors, and our only funding comes from people subscribing to Home Assistant Cloud and buying Home Assistant hardware. That means the only stakeholders we have to concern ourselves with are our employees and our users.

Our principles — privacy, choice, and sustainability — are woven into our architecture, licensing, community, and everything else.

The recruitment process

  • Apply for the role
  • Our team will review your application with the hiring manager
  • HR Screening
  • Take home assignment
  • Interview with our Commercial Team
  • Interview with our CEO
  • Offer
  • Join our team!

Read the full description
Content Technical Writer

Own end-to-end documentation for hardware and cloud products, working with engineers to create accurate guides and API docs for a global technical community.

Mid Posted about 5 hours ago RemoteOK Dev
What this role involves
Nabu Casa is the organisation behind Home Assistant, the world's largest free and open-source smart home platform used by over two million households. Nabu Casa was established in 2018 by the founders and core contributors of Home Assistant, with the intent of making the project sustainable and to prevent burnout. Our guiding principles—privacy, choice, and sustainability—are embedded in everything we do, from our architecture to our community.

Nabu Casa is a profitable company with no external investors. Today, we are the official provider of Home Assistant products and services. Every subscription and purchase directly funds the ongoing development of Home Assistant and the many other Open Home projects.

The Role

We're looking for a Technical Writer to own the documentation experience for Nabu Casa Hardware and Cloud. This is a high-ownership, high-impact role: you'll be the primary person responsible for making our products accessible to a global community of users and developers — from first-time setup guides to deep API and integration documentation. You'll work directly with engineers to translate technical complexity into content that empowers users to succeed independently, without needing to raise a support ticket.

Our community is technically sophisticated and values accuracy and clarity above all. This role requires someone who can earn the trust of engineers and users alike.

What You Are Going To Do

  • Own the end-to-end documentation experience for Nabu Casa Hardware and Cloud, ensuring content is accurate, up-to-date, and discoverable
  • Plan and deliver documentation for new features, integrations, and releases in sync with the product shipping cycle
  • Work directly with engineers to research and verify technical content, reducing the documentation burden on the engineering team
  • Audit and improve existing documentation continuously — flagging outdated content, filling gaps, and improving structure and tone
  • Define and maintain documentation standards, style guides, and templates so that community contributions are consistent and maintainable
  • Triage and act on documentation feedback from the community, support, and internal teams to prioritise what improves user outcomes most
  • Contribute to the developer experience — API guides, integration documentation, and contributor docs — to support the OHF community and partner integrations
  • Track documentation quality signals (support ticket themes, community feedback) and report on them regularly

What You Need To Have

  • Strong technical writing skills with a portfolio of developer or product documentation
  • Ability to read and understand code (Python, YAML, REST APIs) well enough to write accurate technical content without constant hand-holding from engineers
  • Good understanding of smart home hardware and electronics, with the ability to troubleshoot basic issues independently
  • Experience with docs-as-code workflows (Git, Markdown, static site generators such as MkDocs or Docusaurus)
  • High autonomy and self-direction — able to identify what needs to be written without waiting to be told
  • Strong stakeholder management: knows how to get technical information out of busy engineers efficiently

It would be great if you also have:

  • Familiarity with Home Assistant or similar open-source or self-hosted software
  • Experience maintaining documentation for a community-driven project with external contributors
  • A systematic approach to auditing large documentation sets and prioritising improvements methodically
  • Experience working async in a remote-first, distributed team

What we offer You

Nabu Casa is a fully remote organization that uses Remote to employ people from all over the world. You will be a normal salaried employee in your country.

This is a full-time position for 40 hours per week. Because we are a fully remote company, there is no fixed schedule. For the purpose of team communication, we do try to ensure at least 3 hours of overlap in the workday. You will report to our VP Commercial.

Core to the establishment of Nabu Casa was the well-being of the people building the future of the smart home. We will provide all the benefits required by the country you reside in. However, we also want to make sure all our employees, regardless of country of origin, get at least a minimal set of benefits, including:

  • Five weeks (twenty-five days) of paid time off.
  • Fourteen days of paid sick leave if your country/laws treat them as unpaid.
  • Six weeks of paid and six weeks of unpaid parental leave to be used in the first year after birth.
  • A budget for your work hardware once you start. After three years, you may keep this equipment for personal use.
  • An annual smart home budget to ensure you keep up-to-date with the latest smart homes offer.
  • An annual education budget to help you grow and stay on top of your game.
  • A yearly performance bonus based on company performance.
  • A 50% contribution to your internet connection fee at your home workspace.
  • One day every two weeks to work on your personal projects.

When first offering a position to a new member, Nabu Casa aims to provide a total compensation package that matches the 75th percentile for the new hire's role, seniority, and local market rates. In our primary operating countries, the approximate yearly compensation will be the following:

  • Greece: 56.100 EUR
  • Hungary: 20.250.000 HUF
  • Ireland: 70.500 EUR
  • Italy: 64.400 EUR
  • Poland: 215.000 PLN
  • Portugal: 61.200 EUR
  • Romania: 275.000 RON
  • Spain: 63.600 EUR
  • UK: 73.800 GBP
  • Other countries: Compensation can be discussed during the first interview.

These figures may be adjusted based on experience, qualifications, and work hours.

About Us

Nabu Casa is best known as the organization driving the development of Home Assistant, the world's largest free and open-source smart home platform. More than two million households benefit from its home automation capabilities. Powered by a worldwide community of open-source developers, GitHub ranked it the most active open-source project in the world in 2024.

Nabu Casa is profitable, has no external investors, and our only funding comes from people subscribing to Home Assistant Cloud and buying Home Assistant hardware. That means the only stakeholders we have to concern ourselves with are our employees and our users.

Our principles — privacy, choice, and sustainability — are woven into our architecture, licensing, community, and everything else.

The recruitment process

  • Apply for the role
  • Our team will review your application with the hiring manager
  • HR Screening
  • Take home assignment
  • Interview with our Commercial Team
  • Interview with our CEO
  • Offer
  • Join our team!

Read the full description
Content Technical Writer

Own end-to-end documentation for hardware and cloud products, working with engineers to create accurate guides, API docs, and integration content for a technical user community.

Mid Posted about 5 hours ago RemoteOK Dev
What this role involves
Nabu Casa is the organisation behind Home Assistant, the world's largest free and open-source smart home platform used by over two million households. Nabu Casa was established in 2018 by the founders and core contributors of Home Assistant, with the intent of making the project sustainable and to prevent burnout. Our guiding principles—privacy, choice, and sustainability—are embedded in everything we do, from our architecture to our community.

Nabu Casa is a profitable company with no external investors. Today, we are the official provider of Home Assistant products and services. Every subscription and purchase directly funds the ongoing development of Home Assistant and the many other Open Home projects.

The Role

We're looking for a Technical Writer to own the documentation experience for Nabu Casa Hardware and Cloud. This is a high-ownership, high-impact role: you'll be the primary person responsible for making our products accessible to a global community of users and developers — from first-time setup guides to deep API and integration documentation. You'll work directly with engineers to translate technical complexity into content that empowers users to succeed independently, without needing to raise a support ticket.

Our community is technically sophisticated and values accuracy and clarity above all. This role requires someone who can earn the trust of engineers and users alike.

What You Are Going To Do

  • Own the end-to-end documentation experience for Nabu Casa Hardware and Cloud, ensuring content is accurate, up-to-date, and discoverable
  • Plan and deliver documentation for new features, integrations, and releases in sync with the product shipping cycle
  • Work directly with engineers to research and verify technical content, reducing the documentation burden on the engineering team
  • Audit and improve existing documentation continuously — flagging outdated content, filling gaps, and improving structure and tone
  • Define and maintain documentation standards, style guides, and templates so that community contributions are consistent and maintainable
  • Triage and act on documentation feedback from the community, support, and internal teams to prioritise what improves user outcomes most
  • Contribute to the developer experience — API guides, integration documentation, and contributor docs — to support the OHF community and partner integrations
  • Track documentation quality signals (support ticket themes, community feedback) and report on them regularly

What You Need To Have

  • Strong technical writing skills with a portfolio of developer or product documentation
  • Ability to read and understand code (Python, YAML, REST APIs) well enough to write accurate technical content without constant hand-holding from engineers
  • Good understanding of smart home hardware and electronics, with the ability to troubleshoot basic issues independently
  • Experience with docs-as-code workflows (Git, Markdown, static site generators such as MkDocs or Docusaurus)
  • High autonomy and self-direction — able to identify what needs to be written without waiting to be told
  • Strong stakeholder management: knows how to get technical information out of busy engineers efficiently

It would be great if you also have:

  • Familiarity with Home Assistant or similar open-source or self-hosted software
  • Experience maintaining documentation for a community-driven project with external contributors
  • A systematic approach to auditing large documentation sets and prioritising improvements methodically
  • Experience working async in a remote-first, distributed team

What we offer You

Nabu Casa is a fully remote organization that uses Remote to employ people from all over the world. You will be a normal salaried employee in your country.

This is a full-time position for 40 hours per week. Because we are a fully remote company, there is no fixed schedule. For the purpose of team communication, we do try to ensure at least 3 hours of overlap in the workday. You will report to our VP Commercial.

Core to the establishment of Nabu Casa was the well-being of the people building the future of the smart home. We will provide all the benefits required by the country you reside in. However, we also want to make sure all our employees, regardless of country of origin, get at least a minimal set of benefits, including:

  • Five weeks (twenty-five days) of paid time off.
  • Fourteen days of paid sick leave if your country/laws treat them as unpaid.
  • Six weeks of paid and six weeks of unpaid parental leave to be used in the first year after birth.
  • A budget for your work hardware once you start. After three years, you may keep this equipment for personal use.
  • An annual smart home budget to ensure you keep up-to-date with the latest smart homes offer.
  • An annual education budget to help you grow and stay on top of your game.
  • A yearly performance bonus based on company performance.
  • A 50% contribution to your internet connection fee at your home workspace.
  • One day every two weeks to work on your personal projects.

When first offering a position to a new member, Nabu Casa aims to provide a total compensation package that matches the 75th percentile for the new hire's role, seniority, and local market rates. In our primary operating countries, the approximate yearly compensation will be the following:

  • Greece: 56.100 EUR
  • Hungary: 20.250.000 HUF
  • Ireland: 70.500 EUR
  • Italy: 64.400 EUR
  • Poland: 215.000 PLN
  • Portugal: 61.200 EUR
  • Romania: 275.000 RON
  • Spain: 63.600 EUR
  • UK: 73.800 GBP
  • Other countries: Compensation can be discussed during the first interview.

These figures may be adjusted based on experience, qualifications, and work hours.

About Us

Nabu Casa is best known as the organization driving the development of Home Assistant, the world's largest free and open-source smart home platform. More than two million households benefit from its home automation capabilities. Powered by a worldwide community of open-source developers, GitHub ranked it the most active open-source project in the world in 2024.

Nabu Casa is profitable, has no external investors, and our only funding comes from people subscribing to Home Assistant Cloud and buying Home Assistant hardware. That means the only stakeholders we have to concern ourselves with are our employees and our users.

Our principles — privacy, choice, and sustainability — are woven into our architecture, licensing, community, and everything else.

The recruitment process

  • Apply for the role
  • Our team will review your application with the hiring manager
  • HR Screening
  • Take home assignment
  • Interview with our Commercial Team
  • Interview with our CEO
  • Offer
  • Join our team!

Read the full description
Content Content Manager, Localization at Tripadvisor

Localizes and writes culturally-relevant content for the French market, manages LLM workflows, and collaborates with product and design teams to drive user engagement and conversions.

Mid Hybrid Posted 1 day ago RemoteFirstJobs Product
What this role involves

Content Manager, Localization

About Tripadvisor

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

Tripadvisor is looking for a Content Manager for our French market to develop outstanding, culturally-aligned experiences for a global audience. As a key representative of our users, you will ensure that our content fosters trust, resonates with local audiences, and increases conversion. You will be the bridge between global product vision and local cultural reality.

This is a high-impact role where you will directly contribute to our business growth by improving user engagement and brand perception in one of our most important markets. You will be part of the Localization team and you will work with product, marketing, analytics, research, engineering, and design teams to influence every aspect of content creation.

Job Location: Hybrid

This role is a hybrid position that requires 2 days per week in our London office.

What You’ll Do

  • Craft, Adapt & Refine: Localize, write, edit, and transcreate clear, culturally-relevant, compelling content across all user-facing touchpoints. You’ll own the voice of your market, ensuring content is resonant, persuasive, and local-first.

  • Shape the Content Strategy: Partner with product managers, UX designers, SEO, vendors, and researchers to define and execute content strategies for high-priority product features, from initial concept to launch.

  • AI-native localization: manage LLM-driven workflows, help design prompts, and leverage machine translation to protect quality, maximize efficiency, and scale content volumes.

  • Think as a user: Act as the voice of the traveller. You’ll synthesize local user research and market trends to challenge global assumptions and advocate for local user needs.

  • Drive impact through testing: Initiate and support A/B tests on localized content to measure the impact on conversion, engagement, and traffic to inform content strategies.

  • Collaborate and Iterate: Work seamlessly with cross-functional teams to ensure content is integrated into the design and development process from the beginning. Provide regular feedback to your global colleagues and contribute to a unified content strategy.

  • Own and Maintain Quality: Ensure all content adheres to Tripadvisor Group’s brands voice and tone while feeling completely natural to local users. Partner with translation vendors to create, maintain and optimize all  linguistic assets for your market.

  • Champion usability: Operate within a continuous QA mentality to keep the UX fresh and relevant. Proactively identify and fix content-related issues in our product, making data-driven, user-centric recommendations for improvements.

What We’re Looking For

  • Native-level fluency and cultural authority: A deep, intuitive understanding of the language, culture, and user behaviour in your market.

  • 5+ years of experience: You worked in a localization, UX writing, transcreation, translation, content design, or related role within a global ecommerce or tech company. Experience in the travel industry is a significant plus.

  • Open-minded, innovative approach: You use AI as an enabler and youhave a curious, forward-thinking mind. You are comfortable experimenting with technology to automate the repetitive so you can focus on the creative.

  • Excellent  command of localization practices: You master foundational internationalization and localization principles. You have 3+ years experience of working with translation management systems and you have familiarity with linguistic quality assurance frameworks (MQM or similar).

  • A solid understanding of UX content methodologies: You are comfortable working with design tools (e.g., Figma, Miro), analyzing user research, and using data to inform your decisions.

  • Strong communication and collaboration skills: You build strong, collaborative relationships with cross-functional colleagues, using data and user insights to demonstrate how localized content strategy serves as a primary engine for global growth.

Skills & Experience

  • Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
  • Proven ability to operate effectively with a global-first mindset

What We Offer

  • Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
  • “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
  • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
  • Donation matching. Give back? Give more! We match qualifying charitable donations annually.
  • Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
  • Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
  • Travel perks. We believe that travel is employee development, so we provide discounts and more.
  • Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
  • Health benefits. We offer great coverage and competitive premiums.
  • Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-WR1

Read the full description
Content Content Manager, Localization at Tripadvisor

Localizes and adapts content for German market, managing LLM workflows and collaborating cross-functionally to drive user engagement and conversion.

Mid Hybrid Posted 1 day ago RemoteFirstJobs Product
What this role involves

Content Manager, Localization

About Tripadvisor

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

Tripadvisor is looking for a Content Manager for our German market to develop outstanding, culturally-aligned experiences for a global audience. As a key representative of our users, you will ensure that our content fosters trust, resonates with local audiences, and increases conversion. You will be the bridge between global product vision and local cultural reality.

This is a high-impact role where you will directly contribute to our business growth by improving user engagement and brand perception in one of our most important markets. You will be part of the Localization team and you will work with product, marketing, analytics, research, engineering, and design teams to influence every aspect of content creation.

Job Location: Hybrid

This role is a hybrid position that requires 2 days per week in our London office.

What You’ll Do

  • Craft, Adapt & Refine: Localize, write, edit, and transcreate clear, culturally-relevant, compelling content across all user-facing touchpoints. You’ll own the voice of your market, ensuring content is resonant, persuasive, and local-first.

  • Shape the Content Strategy: Partner with product managers, UX designers, SEO, vendors, and researchers to define and execute content strategies for high-priority product features, from initial concept to launch.

  • AI-native localization: manage LLM-driven workflows, help design prompts, and leverage machine translation to protect quality, maximize efficiency, and scale content volumes.

  • Think as a user: Act as the voice of the traveller. You’ll synthesize local user research and market trends to challenge global assumptions and advocate for local user needs.

  • Drive impact through testing: Initiate and support A/B tests on localized content to measure the impact on conversion, engagement, and traffic to inform content strategies.

  • Collaborate and Iterate: Work seamlessly with cross-functional teams to ensure content is integrated into the design and development process from the beginning. Provide regular feedback to your global colleagues and contribute to a unified content strategy.

  • Own and Maintain Quality: Ensure all content adheres to Tripadvisor Group’s brands voice and tone while feeling completely natural to local users. Partner with translation vendors to create, maintain and optimize all  linguistic assets for your market.

  • Champion usability: Operate within a continuous QA mentality to keep the UX fresh and relevant. Proactively identify and fix content-related issues in our product, making data-driven, user-centric recommendations for improvements.

What We’re Looking For

  • Native-level fluency and cultural authority: A deep, intuitive understanding of the language, culture, and user behaviour in your market.

  • 5+ years of experience: You worked in a localization, UX writing, transcreation, translation, content design, or related role within a global ecommerce or tech company. Experience in the travel industry is a significant plus.

  • Open-minded, innovative approach: You use AI as an enabler and youhave a curious, forward-thinking mind. You are comfortable experimenting with technology to automate the repetitive so you can focus on the creative.

  • Excellent  command of localization practices: You master foundational internationalization and localization principles. You have 3+ years experience of working with translation management systems and you have familiarity with linguistic quality assurance frameworks (MQM or similar).

  • A solid understanding of UX content methodologies: You are comfortable working with design tools (e.g., Figma, Miro), analyzing user research, and using data to inform your decisions.

  • Strong communication and collaboration skills: You build strong, collaborative relationships with cross-functional colleagues, using data and user insights to demonstrate how localized content strategy serves as a primary engine for global growth.

Skills & Experience

  • Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
  • Proven ability to operate effectively with a global-first mindset

What We Offer

  • Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
  • “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
  • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
  • Donation matching. Give back? Give more! We match qualifying charitable donations annually.
  • Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
  • Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
  • Travel perks. We believe that travel is employee development, so we provide discounts and more.
  • Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
  • Health benefits. We offer great coverage and competitive premiums.
  • Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-WR1

Read the full description
Content Content Manager, Localization at Tripadvisor

Localizes, writes, and edits culturally-relevant content for Italian market while managing AI-driven workflows and collaborating with product and marketing teams.

Mid Hybrid Posted 1 day ago RemoteFirstJobs Product
What this role involves

Content Manager, Localization

About Tripadvisor

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

Tripadvisor is looking for a Content Manager for our Italian market to develop outstanding, culturally-aligned experiences for a global audience. As a key representative of our users, you will ensure that our content fosters trust, resonates with local audiences, and increases conversion. You will be the bridge between global product vision and local cultural reality.

This is a high-impact role where you will directly contribute to our business growth by improving user engagement and brand perception in one of our most important markets. You will be part of the Localization team and you will work with product, marketing, analytics, research, engineering, and design teams to influence every aspect of content creation.

Job Location: Hybrid

This role is a hybrid position that requires 2 days per week in our London office.

What You’ll Do

  • Craft, Adapt & Refine: Localize, write, edit, and transcreate clear, culturally-relevant, compelling content across all user-facing touchpoints. You’ll own the voice of your market, ensuring content is resonant, persuasive, and local-first.

  • Shape the Content Strategy: Partner with product managers, UX designers, SEO, vendors, and researchers to define and execute content strategies for high-priority product features, from initial concept to launch.

  • AI-native localization: manage LLM-driven workflows, help design prompts, and leverage machine translation to protect quality, maximize efficiency, and scale content volumes.

  • Think as a user: Act as the voice of the traveller. You’ll synthesize local user research and market trends to challenge global assumptions and advocate for local user needs.

  • Drive impact through testing: Initiate and support A/B tests on localized content to measure the impact on conversion, engagement, and traffic to inform content strategies.

  • Collaborate and Iterate: Work seamlessly with cross-functional teams to ensure content is integrated into the design and development process from the beginning. Provide regular feedback to your global colleagues and contribute to a unified content strategy.

  • Own and Maintain Quality: Ensure all content adheres to Tripadvisor Group’s brands voice and tone while feeling completely natural to local users. Partner with translation vendors to create, maintain and optimize all  linguistic assets for your market.

  • Champion usability: Operate within a continuous QA mentality to keep the UX fresh and relevant. Proactively identify and fix content-related issues in our product, making data-driven, user-centric recommendations for improvements.

What We’re Looking For

  • Native-level fluency and cultural authority: A deep, intuitive understanding of the language, culture, and user behaviour in your market.

  • 5+ years of experience: You worked in a localization, UX writing, transcreation, translation, content design, or related role within a global ecommerce or tech company. Experience in the travel industry is a significant plus.

  • Open-minded, innovative approach: You use AI as an enabler and youhave a curious, forward-thinking mind. You are comfortable experimenting with technology to automate the repetitive so you can focus on the creative.

  • Excellent  command of localization practices: You master foundational internationalization and localization principles. You have 3+ years experience of working with translation management systems and you have familiarity with linguistic quality assurance frameworks (MQM or similar).

  • A solid understanding of UX content methodologies: You are comfortable working with design tools (e.g., Figma, Miro), analyzing user research, and using data to inform your decisions.

  • Strong communication and collaboration skills: You build strong, collaborative relationships with cross-functional colleagues, using data and user insights to demonstrate how localized content strategy serves as a primary engine for global growth.

Skills & Experience

  • Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
  • Proven ability to operate effectively with a global-first mindset

What We Offer

  • Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
  • “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
  • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
  • Donation matching. Give back? Give more! We match qualifying charitable donations annually.
  • Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
  • Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
  • Travel perks. We believe that travel is employee development, so we provide discounts and more.
  • Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
  • Health benefits. We offer great coverage and competitive premiums.
  • Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-WR1

Read the full description
Content Content Manager, Localization at Tripadvisor

Localizes and transcreates content for the Spanish market, managing LLM workflows and collaborating cross-functionally to drive user engagement and conversions.

Mid Hybrid Posted 1 day ago RemoteFirstJobs Product
What this role involves

Content Manager, Localization

About Tripadvisor

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

Tripadvisor is looking for a Content Manager for our Spanish market to develop outstanding, culturally-aligned experiences for a global audience. As a key representative of our users, you will ensure that our content fosters trust, resonates with local audiences, and increases conversion. You will be the bridge between global product vision and local cultural reality.

This is a high-impact role where you will directly contribute to our business growth by improving user engagement and brand perception in one of our most important markets. You will be part of the Localization team and you will work with product, marketing, analytics, research, engineering, and design teams to influence every aspect of content creation.

Job Location: Hybrid

This role is a hybrid position that requires 2 days per week in our London office.

What You’ll Do

  • Craft, Adapt & Refine: Localize, write, edit, and transcreate clear, culturally-relevant, compelling content across all user-facing touchpoints. You’ll own the voice of your market, ensuring content is resonant, persuasive, and local-first.

  • Shape the Content Strategy: Partner with product managers, UX designers, SEO, vendors, and researchers to define and execute content strategies for high-priority product features, from initial concept to launch.

  • AI-native localization: manage LLM-driven workflows, help design prompts, and leverage machine translation to protect quality, maximize efficiency, and scale content volumes.

  • Think as a user: Act as the voice of the traveller. You’ll synthesize local user research and market trends to challenge global assumptions and advocate for local user needs.

  • Drive impact through testing: Initiate and support A/B tests on localized content to measure the impact on conversion, engagement, and traffic to inform content strategies.

  • Collaborate and Iterate: Work seamlessly with cross-functional teams to ensure content is integrated into the design and development process from the beginning. Provide regular feedback to your global colleagues and contribute to a unified content strategy.

  • Own and Maintain Quality: Ensure all content adheres to Tripadvisor Group’s brands voice and tone while feeling completely natural to local users. Partner with translation vendors to create, maintain and optimize all  linguistic assets for your market.

  • Champion usability: Operate within a continuous QA mentality to keep the UX fresh and relevant. Proactively identify and fix content-related issues in our product, making data-driven, user-centric recommendations for improvements.

What We’re Looking For

  • Native-level fluency and cultural authority: A deep, intuitive understanding of the language, culture, and user behaviour in your market.

  • 5+ years of experience: You worked in a localization, UX writing, transcreation, translation, content design, or related role within a global ecommerce or tech company. Experience in the travel industry is a significant plus.

  • Open-minded, innovative approach: You use AI as an enabler and youhave a curious, forward-thinking mind. You are comfortable experimenting with technology to automate the repetitive so you can focus on the creative.

  • Excellent  command of localization practices: You master foundational internationalization and localization principles. You have 3+ years experience of working with translation management systems and you have familiarity with linguistic quality assurance frameworks (MQM or similar).

  • A solid understanding of UX content methodologies: You are comfortable working with design tools (e.g., Figma, Miro), analyzing user research, and using data to inform your decisions.

  • Strong communication and collaboration skills: You build strong, collaborative relationships with cross-functional colleagues, using data and user insights to demonstrate how localized content strategy serves as a primary engine for global growth.

Skills & Experience

  • Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
  • Proven ability to operate effectively with a global-first mindset

What We Offer

  • Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
  • “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
  • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
  • Donation matching. Give back? Give more! We match qualifying charitable donations annually.
  • Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
  • Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
  • Travel perks. We believe that travel is employee development, so we provide discounts and more.
  • Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
  • Health benefits. We offer great coverage and competitive premiums.
  • Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-WR1

Read the full description